Sorry to hear that! First, check your power and circuit breaker, then make sure your pump is running and your skimmer basket is clear. If it still won’t start, pop us a message, we can help!

Absolutely. We diagnose and fix most faults on the spot. If we can’t, we’ll quote you for the fix or replacement and return ASAP

For home pools, we recommend servicing once a year. For high-use or commercial pools, every 6 months is ideal. Regular servicing extends the life of your heater and ensures it operates safely.

Yes — we supply and install reliable, energy-efficient replacements for old or failing systems.

Yes, we can remove your old pool heater. We'll safely disconnect it, cap off the gas if necessary, and tidy up your system before installing a new unit or leaving it decommissioned.

For pool heaters: We work on all major brands — Astral, Raypak, Zodiac, Pentair, Insnrg, Hayward and more.

For hydronic heating: We service Baxi, Bosch, Ideal, Immergas, Sime, and most other common brands.

Not sure about yours? Just send us the brand and model, we’ll confirm and book you in.