Pool & Spa Heating – FAQs

At Heataire, we know pool & spa heating inside out. Here are answers to some of the questions our customers ask most often.

1. What types of pool & spa heaters do you install?

We supply and install all major brands, including Raypak, Astral, Pentair, Insnrg, Madimack, and more. We help you choose the right heater for your pool size, usage, and energy preference — gas, electric, or heat pump.

2. How often should my pool heater be serviced?

We strongly recommend a yearly service. Pools and spas expose your heater to harsh chemicals and heat stress, so regular servicing keeps it efficient and can extend its lifespan significantly.

3. What does a pool heater service include?

Our standard service includes:

• Visual inspection of the unit and pipework.

• Testing ignition and burner operation.

• Cleaning heat exchangers (where accessible).

• Checking gas pressure (for gas units).

• Ensuring safe water flow and system performance.

• Reporting on overall condition and any repairs needed.

4. How long does a pool heater last?

Most pool heaters last around 7–12 years, depending on brand, water quality, chemical balance, and maintenance. Regular servicing can help you get the maximum lifespan.

5. Why is my pool heater not heating properly?

Common causes include:

• Dirty or blocked heat exchanger.

• Poor water flow due to a dirty filter or pump issue.

• Faulty sensor or thermostat.

• Gas supply problems (for gas heaters).A professional diagnosis is the quickest way to pinpoint and fix the issue.

6. Can I upgrade to a more energy-efficient heater?

Absolutely. Modern gas and heat pump models can be far more efficient than older units. We can assess your setup and recommend upgrade options that reduce running costs.

7. Can you help with relocating or removing my heater?

Yes! Whether you’re moving your equipment pad for landscaping, building works, or just want a tidier setup, we can safely disconnect, relocate, or decommission your heater and adjust your plumbing.

8. Do you service commercial pool heating systems?

Yes — we specialise in supporting swim schools, gyms, and aquatic centres. We offer scheduled maintenance plans, emergency repairs, and can install indirect heating systems with robust heat exchangers for high-chlorine commercial pools.

9. What’s an indirect heating system?

For high-demand commercial pools, we often install an indirect heating system: a powerful condensing boiler heats a titanium heat exchanger, which in turn heats the pool water. This setup handles aggressive pool chemicals better and delivers excellent energy savings.

10. How can I get a quote or book a service?

Easy — just call us, email, or send an enquiry through our website. We’ll help you choose the best option, provide a transparent quote, and book you in at a time that suits you.

🏊‍♂️ Stay Warm All Year Round

Ready to install, upgrade, or service your pool or spa heater? Contact the Heataire team today — your local pool heating experts.